Troubleshooting with MTR procedures (Windows)

To troubleshoot network problems, you may want to complete a MyTraceRoute (MTR) report since firewalls may compromise results. The procedure is simple. Follow these steps: Generate an MTR report with Windows Download a winMTR program, such as http://sourceforge.net/projects/winmtr/ Once installation is complete, open the application. It is not necessary to install it since opening the […]

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Verifying PTR (reverse DNS) records

A reverse DNS (configured as a PTR record) is the association of a domain name with a given IP address. The standards of reverse DNS/PTR mechanism are described in the following RFCs: RFC1033 and RFC1912 Section 2.1 The best practices for servers is to have a PTR associate with each IP addresse used to send emails. The domain provided […]

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Rebooting Windows Server 2012

The Start menu is not visible in Windows Server 2012 as it was in previous versions (2003, 2008).  Following the introduction of the new “Metro Style” user interface, you can reboot your server using one of these methods: Method 1: Using the Parameters menu Method 2: Using a command —————————————————– Method 1: Using the Parameters menu […]

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Selecting appropriate RAID

Redundant Array of Independent Disks (RAID) is useful in the case of damaged or failed hard disks. Though there are many different types of RAID, it is typically used to ‘mirror’ hard drives. If one hard drive fails, the server will automatically switch to the remaining drive, until the failed hard disk can be replaced. […]

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Resizing a virtual machine volume

Resizing a volume in Openstack is simple. First, use this command to resize the existing volume:   Next, you will have to perform an authentic ‘restart’,  as a simple ‘virtual’ restart will not be re-scanned. Stop and start the VM: The filesystem will automatically be resized to the total disk space available.

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Adding additional IPs to a VM

OpenStack/Neutron represents netword entities, making it necessary to add the IP address to a network port. A maximum of five IPs can be assigned to a single port in Neutron. First, list the existing ports: (click to expand) If the chosen IP address is from the same subnet as the initial IP address, then you already have all […]

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Rebooting a cloud server

If rebooting your cloud server is necessary, follow these simple steps: Log into the customer portal from the link on www.internap.com Select the server you wish to reboot. To the right, click on the icon under Actions and select Reboot. Confirm the reboot by clicking Yes. The server should be back online momentarily. A confirmation can be […]

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Content Delivery Network (CDN) & Optimization

  The Content Delivery Network (CDN) and Optimization service offered to Internap customers trough Incapsula, caches web site content on proxies to return resources faster to users and reduce page load time, bandwidth and server load. Incapsula does not only cache static content but can also identify content dynamically generated by the application, which can […]

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